How do I enable Cryptocurrency Deposits for my Barstool Sportsbook account?
In order to be approved for cryptocurrency deposits, users must be located in Colorado and Virginia and must first upload their Government ID and have it verified. For users in Colorado and Virginia, they can proceed to the Barstool Sportsbook by selecting “Deposit” and select “Cryptocurrency”. Users should then follow the prompts displayed to upload their Government ID. If you are unable to verify your Government ID, please contact our customer support team for assistance.
How are cryptocurrencies deposited into my gaming wallet?
All cryptocurrency deposits on the Barstool Sportsbook will be completed through a cryptocurrency exchange via licensed third-party providers in approved states and a player's mobile gaming wallet will only be funded with U.S. Currency.
Which jurisdictions allow Cryptocurrency Deposits?
The Barstool Sportsbook only accepts cryptocurrency deposits for users that are physically located in Colorado and Virginia.
Which Cryptocurrencies are accepted on the Barstool Sportsbook?
Users are able to use Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and DASH cryptocurrencies to deposit into their Barstool Sportsbook account.
Can I use any cryptocurrency wallet to send funds to the Barstool Sportsbook?
Yes, we accept cryptocurrency from any cryptocurrency wallet. We strongly recommend sending cryptocurrency from a wallet and not directly from a crypto exchange, as crypto sent from an exchange will take longer to process.
How long is my Cryptocurrency deposit exchange rate locked for?
Once you lock in an amount that you would like to deposit into your Barstool Sportsbook account, we are able to hold the cryptocurrency exchange rate for a 15 minute grace period. The cryptocurrency exchange rate can fluctuate, so please ensure you send the amount you have locked in, as once you lock in an amount of crypto, that is the amount we are expecting you to send from your personal cryptocurrency wallet to the Barstool Sportsbook cryptocurrency wallet.
Once I’ve locked in my cryptocurrency deposit exchange rate, how do I complete a deposit?
Once you have locked in your cryptocurrency exchange rate, you will see the exact amount of cryptocurrency that you need to send and the cryptocurrency wallet address to send it to. We strongly recommend that you copy and paste these values into your personal cryptocurrency wallet if possible to ensure all information is accurate. If you are unable to copy and paste these values into your wallet, please ensure you enter the exact cryptocurrency amount into your wallet. Do not enter the dollar amount as we have locked in your exchange rate and are expecting the exact crypto amount.
If you send the cryptocurrency to the incorrect wallet address, we will be unable to return the cryptocurrency back to your account.
Why is it recommended that I use the “Fastest” speed when sending my Cryptocurrency Deposit from my personal crypto wallet?
Some cryptocurrency wallets allow you to set a priority or transaction speed when you send your funds. We recommend you use the fastest or highest priority speed to ensure that funds are confirmed quickly and deposited into your Barstool Sportsbook account as soon as possible.
How long does it take for a Cryptocurrency Deposit to be verified?
Cryptocurrency deposit verification speeds can vary for each token and the amount being transacted. Once the cryptocurrency is sent from your personal crypto wallet, the funds will usually be confirmed on the blockchain and in your wallet within one hour.
Once your cryptocurrency is identified on the blockchain and you see the “Verifying Deposit” screen, your transaction will be honored for the exchange rate you locked in. You will receive a confirmation email once it is processed and deposited into your account.
What is the Cryptocurrency Transaction Fee, and why is the amount listed in my transaction history different from what I am seeing in my personal Crypto Wallet?
A Transaction Fee, also referred to as a Network Fee or Gas Fee, is incurred on most cryptocurrency transactions and is based on network usage at the time of the transaction. This fee is the market rate for verifying your transaction on the blockchain, and is paid to the miner that verifies the block the transaction was included in.
When locking in a Cryptocurrency Deposit, the transaction fee listed is an estimate based on the current network usage at that time for transactions sent at the fastest network speed. Since this fee is a live market rate that adjusts in real-time, the transaction fee paid in from your personal Crypto Wallet may be slightly different than the transaction fee listed in your transaction history.
What should I do if my cryptocurrency deposit expires?
We are able to provide a 15 minute grace period for cryptocurrency deposit exchange rates. Once the 15 minutes have elapsed and the cryptocurrency has not been received, your transaction will expire. If your transaction expires, do not send the cryptocurrency. Please start another transaction to acquire a new cryptocurrency exchange rate and proceed with the new transaction.
What should I do if I sent more Cryptocurrency to the Barstool Sportsbook wallet than I initially locked in on the Deposit page?
If you sent more cryptocurrency than you initially locked in on the deposit page, please contact our customer support team. Please ensure that you have your transaction ID number, which can be found in your transaction history. To avoid this from happening, please enter the exact amount of cryptocurrency into your personal crypto wallet.
How do I find my overpayment amount / extra crypto amount?
If you sent more cryptocurrency than you initially locked in on the deposit page, you will see the transaction in your Account & Transaction History labeled as an “Overpayment”. If you select “Details” for the transaction, you will be able to see the overpayment amount / extra crypto amount.
What should I do if I sent less Cryptocurrency to the Barstool Sportsbook wallet than I initially locked in on the Deposit page?
If you sent less cryptocurrency than you initially locked in on the deposit page, we will credit your account for the amount of cryptocurrency that we received. To avoid this from happening, please enter the exact amount of cryptocurrency into your personal crypto wallet.
Can I withdraw cryptocurrency from the Barstool Sportsbook account?
The Barstool Sportsbook does not support cryptocurrency withdrawals. Cryptocurrency is only accepted as a deposit to your Barstool Sportsbook account.